1. Introduction
Beyond the Leash, LLC ("Company," "we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.
2. Information We Collect
We may collect the following types of personal information:
Personal Identifiable Information (PII): Name, mobile phone number, email address, mailing address, and payment details when you use our services or sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems
Pet Information: Pet’s name, breed, age, and any relevant training or health concerns.
Usage Data: Information automatically collected when you visit our website, such as IP address, browser type, and browsing behavior.
3. How We Use Your Information
We use your information for the following purposes:
To provide dog training services and schedule appointments.
To process payments and send invoices.
To communicate with you regarding appointments, promotions, and updates related to our products or services.
To improve our services and website functionality.
To comply with legal obligations.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
Service Providers: Third-party vendors who assist in payment processing, scheduling, and website analytics.
Legal Compliance: If required by law, court order, or government request.
Business Transfers: In case of a business merger, sale, or acquisition.
5. Data Security
We protect your data with secure storage measures to prevent unauthorized access. We do that by implementing industry-standard security measures to protect your personal data. However, no method of data transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention (SMS Services)
We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time. MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies. Contact Beyond the Leash at 877-285-2017 or info@beyondtheleash.dog for HELP or to STOP receiving messages.
Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to info@beyondtheleash.dog or 877-285-2017. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Beyond the Leash will not sell, rent, or share the collected mobile numbers.
7. Your Rights and Choices
You can request access, correction, or deletion of your personal information by contacting us.
You may opt out of promotional emails by following the "unsubscribe" link.
You can disable cookies through your browser settings to limit tracking.
8. Children's Privacy
Our services are not directed at children under 13, and we do not knowingly collect data from them.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date.
11. Contact Us
For questions or concerns regarding this Privacy Policy, please write to us at:
Beyond the Leash, LLC
115 W Gore St
Orlando, FL 32806